Teton Therapy is hiring a Billing and Patient Account Representative

While we operate in three locations across Wyoming, we share one vision as a company: To help people live healthier lives through the use of physical and occupational therapy. Since 1999, Teton Therapy and its unique mission thrives and continues to expand. We believe strongly in advancing our staff and fostering their development. Teton Therapy is passionately service-oriented and takes pride in being actively engaged in making our communities even greater.

We offer a particularly unique work experience; we are a small-but-mighty business located in small-but-mighty communities throughout the great state of Wyoming. Because we operate as a small business, our employees are self-driven, take their work personally, and actively participate in decision-making. Our team members are focused on delivering exceptional service to our patients, advancing professional capabilities, and, of course, having fun.

Are you self-driven and eager to develop as a leader? Do you want to work with a dynamic team that feels like a family? We’d love to hear from you!

We Offer:

  • Weekend-free work schedule
  • Competitive wage
  • Medical compensation
  • Simple IRAPaid time off
  • Life insurance policy
  • Short-term and Long-term disability insurance
  • Bonus Program based on measurable quality and quantity statistics

Job Description:


In today’s fast-changing healthcare industry, costs are going up, reimbursements are going down, and patients are facing greater financial burdens. Our job at Teton Therapy is to ensure every patient leaves happy and healthy with the ability to get back to living their fullest lives. In this position, you will be working directly with patients, insurance companies, and owners to ensure that all claims are billed daily, payments are collected in a timely manner, and patients understand their financial responsibilities when coming to physical and occupational therapy.

Full-time, $14 – $16 / hour

Location: 1406 W Main St, Riverton, WY 82501

Precise tasks, duties, and responsibilities of this job include, but are not limited to:

  • Insurance is verified prior to a patient’s initial evaluation, or within 24 hours of receiving the required information
  • Pre-authorizations filed within 24 hours of receiving information
  • All claims are clean and billed daily
  • Claims issues are handled on a daily basis
  • Patient statements reviewed and mailed monthlyHandle patient and insurance phone calls regarding accounts
  • Following up on denied claims
  • Collection calls made weekly
  • Follow up on accounts at collection agency monthly

Challenges in this position:

Every position holds its own set of unique challenges. The challenges facing the Billing & Patient Accounts Representative include, but are not limited to:

  • Overseeing the income from several different clinics and businesses
  • Dealing with different management styles in each clinic and business
  • Ensuring money is collected from patients
  • Maintaining a positive attitude in difficult situations
  • Being firm yet gentle with patients regarding their accounts
  • Making decisions that affect patients
  • Staying organized and being able to find where all accounts stand in a timely manner
  • Working with strong-willed individuals
  • Problem-solving and directly handling situations as they arise
  • Waiting on others to get the required information

Requirements & Qualifications of Successful Applicants:

  • Clearly speak, read, and write English
  • Listen accurately and follow instructions
  • Welcome change
  • Team player
  • Be punctual
  • Be professional in all aspects: dress, attitude, speech
  • Outstanding time management and organizational skills
  • Highly detail-oriented
  • Communication and active listening
  • Sensitivity to our patients’ needs
  • Confidentiality
  • Money handling skills
  • Basic Math Problem solving and ability to spot mistakes
  • Basic use of computers and other relevant technology
  • Knowledge and comfort with Microsoft programs, especially Excel and Word
  • Knowledge and comfort with G-Suites, particularly Gmail, Drive, and Hangouts

The successful candidate for this position will need to share our passion for helping others and bringing about life-changing experiences in our patients. Teton Therapy not only wants our patients to reach their peak results — we expect our employees to, as well. Our employees work hard, so they can play hard. If you thrive on challenge, growth, and opportunity, we would like to talk to you.

To apply, click here.

SEND APPLICATIONS TO [email protected]. Call 307-857-7074 for more information.


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