Riverton VA Clinic temporarily stops face-to-face visits; Health care options still available

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Wyoming VA release:

The Riverton VA Clinic will be temporarily closed to patients as of Monday, March 30, due to concerns about COVID-19, but Veterans are still able to receive care. There are currently no positive cases in the Sheridan VA Health Care System, which the Riverton VA Clinic is part of, however this decision has been made to protect the health of both Veterans and health care workers.

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Enrolled Veterans are still able to receive care during the temporary closure with telehealth services available for appointments. These virtual care options allow Veterans to communicate with care teams from the comfort of their home–options include telephone appointments or video teleconferencing through VA Video Connect. Veterans are also able to communicate with their health care team directly through My HealtheVet secure messaging. Details on these virtual options are:

  • VA Video Connect. VA Video Connect is software that allows Veterans to do a video call with a health care professional, using Windows-based PCs and laptops, Windows mobile devices, iOS mobile devices, Android mobile devices, etc. Veterans interested in this option are encouraged to learn more at https://mobile.va.gov/app/va-video-connect 
  • My HealtheVet Secure Messaging. Veterans can send a secure message to their provider using My HealtheVet if they have any health concern or question
  • Telephone option. For Veterans who have questions about appointments in general or would like to set up a telephone appointment with their care team, please call the Riverton clinic.

VA continues to strongly encourage Veterans, staff members and their families to take everyday precautions to protect against respiratory illnesses caused by COVID-19, the flu and the common cold. Veterans who are experiencing flu-like symptoms are encouraged to call the VA at 307-675-3575.

For the most up-to-date information regarding COVID-19, go to https://www.cdc.gov/coronavirus/2019-ncov/summary.html.  

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