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“In an effort to be more efficient, the payment system at the Rural Water house is soon changing to credit card only.” said a post on City of Lander’s Facebook page yesterday.
Community members voiced several concerns about prices going up, not having a credit/debit card, and how long the switch will take, just to name a few.
Lance Hopkin with City of Lander Public Works helped us tackle those concerns.
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Why the change?
The current system is measured in seconds instead of gallons. Varied amounts of water are being dispensed to customers because of that. The new system measures gallons which allows water expenditures to be metered and accounted for.
What if I don’t have a credit/debit card?
Prepaid credit cards can be purchased at local retailers like Safeway. Lance also shared, City Hall will buyback water cards with balances on them and all credit cards will be accepted.
Are rates going to change and will there be a fee?
There is no plan to change the water rates and no credit card fee will be associated with the changeover on September 1st, 2019.
How long will the Rural Water House be out of commission for the switch?
They do not expect it to be down for more than a day or two. Lance noted the new system will be built up with the old one still in place to keep the impact minimal. Updates will be shared to the City of Lander’s Facebook page and signs posted at the Rural Water House.
If anyone has additional questions or concerns, Lance encourages you to reach out to Public Works.
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