Back at it, following an “Awesome!” surgery at SageWest Health Care
“Why I Choose SageWest”
By Susan Goetzinger, recent patient of SageWest Health Care
I have had a total of 3 surgeries at SageWest Health Care in the past several years. All have been pleasant! But my most recent surgery with Dr. Ben Francisco stands out as exceptional.
I had been suffering with symptoms of carpal tunnel syndrome for years, yet had been putting off any form of surgery. A trusted friend showered me with encouragement and gave me a recommendation for a doctor in Casper. I set up the appointment. After an entire day wasted and a not-so-great office visit, I concluded this wasn’t the place for me. I left the office at 6:30pm and headed home to Riverton.
The next day I contacted SageWest Health Care. I understood they had a new hand specialist, Dr. Ben Francisco.
They got me in right away! The office visit with Dr. Francisco was great. I loved his bed side manner and didn’t hesitate to schedule my needed surgery. As Dr. Francisco explained it to me, this was a unique procedure but thankfully, recovery was quick. Just 3 weeks later, they performed the 2nd surgery on my other hand.
Overall, this was an awesome experience. I know it sounds crazy to say that about surgery but it just was! Everyone was friendly, nurse and surgical staff included. Dr. Francisco was excellent and listened to everything I had to say about my history with side effects and concerns regarding surgery. He didn’t make pre-judgements and just listened. He had an answer and a plan for everything.
I instantly got the feeling of how committed he was to the community and to his patients. It says something when your doctor is willing to call you the night before surgery to discuss times and then to follow up afterwards to see how you are doing. This is a really big deal and service you probably don’t get at a larger hospital.
I’m now back at it and looking forward to resuming golf this summer with my niece (OK, grand-niece 😉 )!
I have complete confidence in the staff and doctors of SageWest Health Care. If I ever required hospital treatment again, I won’t think twice about Choosing SageWest.
I Choose SageWest because…
After 3 successful surgeries, with incredible service and care, I would never doubt going to either of our facilities and prefer SageWest.